YOU HAVE QUESTIONS.
WE HAVE ANSWERS.
FREQUENTLY ASKED QUESTIONS
Here you’ll find answers to the most commonly answered questions.
If you don’t find what you’re looking for, contact us and a location specialist will be happy to assist you.
1. My out-of-pocket cost?
There is no out-of-pocket cost to the retailer,
or hosting location. We cover all costs associated with delivery, installation,
and daily maintenance of the Froyo Robots.
2. How do customers pay?
The Froyo Robot accepts cash, all major credit cards, Google Wallet,
Apple Pay, and Bitcoin. The unit can also be programmed to
accept gift cards and unique promo codes for parties, group events, and more.
3. Who services and maintains the robot?
Our professional vested operators will maintain your robot.
Everything from the cleaning of the robot to the restocking,
is done by a local operator. We also provide nationwide
support and servicing for all our robots.
4. Does the robot require
cleaning and daily support?
Yes! We mandate that our operators clean and maintain
the robot according to your local health code requirements.
Throughout the week, our operators will maintain
and stock the robot as needed.
5. Does the robot require direct
plumbing, a waterline, or drainage?
The robot does not require any direct plumbing, a waterline or
drainage. Per health code regulations, the parts of the robot which come
in contact with the consumables, will need to be cleaned and sanitized
in accordance with our NSF approved in-place-cleaning methods.
6. What flavors and toppings are available?
The Reis & Irvy’s Froyo Robot can feature up to 6 flavors
including a twist option. Our operators can choose from hundreds
of flavor combinations from our extensive frozen dessert line.
We offer gelatos, sorbets, custards, ice cream and frozen yogurts.
Holiday and Seasonal flavors are available as well.
We also offer a selection of 6 toppings form hard-shell
Candy, granola, nuts and cereals.
7. What is the capacity and performance of a robot?
The robot can serve 200 frozen yogurt servings before
having to be serviced. Each frozen yogurt unit takes
approximately 60 seconds to create and dispense.
8. Does the robot have a self-cleaning mechanism?
The robot comes equipped with a self-cleaning mechanism
that removes any remaining yogurt after an order is completed.
This ensures that each customized order maintains the proper flavor
profile and no residual mix is left in the dispensing spigot.
9. What type of health and food safety
permits are required?
Health codes and requirements are based on the type
of location, as well as mandatory guidelines set by the local
city and county health departments. Food service and/or
Food Handling permits will be required.
10. What is the technical breakdown of the robot?
Power Requirements: 220V / 30A
Dimensions (HxWxD): (79” x 60” x 36”)
Weight: 1500 lbs.
Square feet: 15 sq. ft.
Mix Hopper Volume: 12 gallons
Topping Containers: 6 topping dispensers
Regular and Large sizes available: Regular 7 oz. approx. Large 9oz. approx.
Spoon: Hygienically dispensed spoon with purchase
Servings per hour: 60
Servings before refill: 200
Service and/or Food Handling permits will be required
RESERVE A FROYO ROBOT
FOR YOUR BUSINESS
INTERESTED? FIND OUT
IF YOU’RE QUALIFIED